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Contact

You can contact us via one of the following options and share your suggestions, complaints and requests with us. Closest to you for more detailed information and questions about your operations

Call Center
+90 850 724 0 878
E-mail
uption@upt.com.tr
Address
Esentepe Mah. Kore Şehitleri Cad. No:8/1 Şişli / İSTANBUL
Contact Us
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Corporate Information
Trade Title
UPT Ödeme Hizmetleri ve Elektronik Para A.Ş.
Mersis Number
0893028299000011
KEP Address
Supervision Agency
Central Bank of the Republic of Turkey (TCMB)
Address
Hacı Bayram Mah. İstiklal Cad. No: 10 06050
Ulus / Altındağ / Ankara
Telephone
0312 507 50 00

FAQ

Dec 1, 2022
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What are the features that distinguish Uption from other applications?
What is UPTION?
How can I become an UPTION customer?
How do I download the UPTION app?
What are the requirements you need to have to become an UPTION customer?
How can I start using Uption?
How many accounts can I open through the UPTION app?
I have opened my UPTION account, how can I make a deposit?
How will I be notified when there is an incoming/outgoing money transfer to my account?
I don't remember my UPTION password, what should I do?
In which languages can I use the UPTION app?
My UPTION password has been lost, what should I do?
My mobile phone or email address has changed, what should I do?
What are the opening hours of UPTION?
Can I send money by just giving the recipient name?
Can I send money to my bank account?
In what currencies can I send money?
When will the money I send arrive?
Does the person to whom I send money need to have an Uption?
Which banks can I transfer money to a 24/7 account in USD and EUR to which banks in my country?
What is my trading limit on Uption?
How can I reach UPT Service Points?
What actions can I do with the UPTION application?
Where can I view the actions I have performed?
How can I find out the exchange rate?
Where can I inquire about the status of my transaction?
Can I cancel a transaction via UPTION?
How much do you charge for my transactions?
When will the money I deposited go into my account?
How can I contact you when I have a problem with the application or want to forward my request and/or suggestions?